| SHOPPING ON-LINE For your convenience, we have installed a Secured Shopping Cart via Paypal where you may use your credit card for on-line ordering. If you experience any difficulties in placing an order, please contact us. ACCEPTED PAYMENTS We accept credit cards through Paypal. Paypal also allows you to directly transfer from your bank account. You do not need a Paypal account to use their service. SHIPPING We ship only to US addresses. International shipping is not available. In stock items are shipped within 72 hours. Shipping times on custom orders varies; please contact us for an estimate. RETURNS The One Sole Shoes and Tops may be exchanged within 14 days, unless otherwise noted. Returns are not accepted on One Sole Shoes & Tops. Returns are not accepted on monogrammed items, due to the custom nature of these products. TRACKING YOUR ORDER You may track the status of your order by clicking on the Order Tracking Link, after which you will have to enter your specified user name and password. Through this system you will be able to retrieve your basic shipping information. Click here to TRACK YOUR ORDER. PRIVACY POLICY Your privacy is important to us! Making a purchase requires that you supply your contact information (name-email-address-shipping address). When purchasing, you will create an account that will store your information, so the next time you shop with us, you will simply log in. Your information is strictly confidential. We use this for your convenience, and to process our orders only. The information you provide to us will be used solely by us, to process your orders. We will not distribute, display or sell any information you entrust to us. We will not allow any third party access to your personal information unless forced to do so by law. We will not solicit you or contact you outside of order processing. Please feel free to contact us with questions and concerns. Thank you! |